Dear Dirt Chic Customers and Consignors,
We wanted to reach out during this challenging time to both offer and ask for support. We know many of you are juggling a variety of challenges as you try and make the best decisions for yourselves, your families, and your communities. We, too, are facing many tough decisions and judgment calls.

We have decided to remain open for the time being. We have hand sanitizer available at the front counter and a public restroom at the back of the store for hand-washing. We are cutting back on staffing to reduce the number of bodies at the store and allow employees extra opportunities to stay home. And we will be limiting consignments; we will continue to honor appointments, but we are suspending the walk-in option for the moment. We know this will be an inconvenience for consignors who are hoping to unload their extra clothes, but given the warnings about minimizing social contact – as well as our reduced staffing – we need to make this temporary change.

We will be increasing our online activity, to allow customers to see some of the inventory from afar. We’re happy to ring through sales over the phone and hold onto the purchased items until you’re able to come in and grab them. We can also run them out to your car if that’s your preference. Feel free to call or e-mail us if there are specific items you’d like us to find for you. We can always send you pictures so you can shop remotely. And stay tuned to our Instagram and Facebook pages to see what’s “in store!” With schools and some businesses closing, we know many of you will be operating out of your homes, perhaps with extra challenges. We’re here to offer up some retail therapy! Just let us know how we can help.

As a local business, we will try to weather this pandemic as best we can, knowing we will take a hit financially and in many ways we can’t yet predict. Please consider this as you move forward with your own plans – we hope to continue doing business with you in any way we can and emerge from this in one piece! Thank you so much for your continued support and patronage.

Sincerely,
The Crew at Dirt Chic

For the first two weeks of March (3/1-3/14), all items older than one month will be 50% OFF!

We will not be accepting consignments during the sale.

We will resume our regular consigning hours on Sunday, 3/15.

Please be aware of our consignment procedures:

• No consignments on Mondays and Tuesdays.
• Please wait one month between consigning visits.
• There are three ways to consign with us:

1. APPOINTMENT:  We will look through your items during your appointment and return any items we cannot accept for sale (up to 15 adult items and/or 25 children's items).  You can make an appointment here, but feel free to call us if you're having any trouble.
 
2. SMALL BATCH WALK-IN:  We will accept walk-ins for consignments of 5 or fewer items.  

3. DROP OFF & DONATE DISCARDS:  You may drop off up to 15 adult and/or 25 children's items during our consigning hours without an appointment.  We will look through your items at a later date and donate any items we cannot put out for sale.
Consigning Hours:
Wed - Sat: 11-5
&
Sun: 1-4

For the first week of December (12/1-12/7), all items older than one month will be 50% OFF!

We will not be accepting consignments during the sale.

We will resume our regular consigning hours on Sunday, 12/8.

Please be aware of our consignment procedures:

• No consignments on Mondays and Tuesdays.
• Please wait one month between consigning visits.
• There are three ways to consign with us:

1. APPOINTMENT:  We will look through your items during your appointment and return any items we cannot accept for sale (up to 15 adult items and/or 25 children's items).  You can make an appointment here, but feel free to call us if you're having any trouble.
 
2. SMALL BATCH WALK-IN:  We will accept walk-ins for consignments of 5 or fewer items.  

3. DROP OFF & DONATE DISCARDS:  You may drop off up to 15 adult and/or 25 children's items during our consigning hours without an appointment.  We will look through your items at a later date and donate any items we cannot put out for sale.
Consigning Hours:
Wed - Sat: 11-5
&
Sun: 1-4

For the first two weeks of September (9/1 - 9/14), all items older than one month will be 50% OFF!

We will not be accepting consignments during the sale. 

We will resume our regular consigning hours on Sunday, 9/15.
Please be aware that our new consignment procedures are still in effect:

• No consignments on Mondays and Tuesdays.
• Please wait one month between consigning visits.
• There are three ways to consign with us:

1. APPOINTMENT:  We will look through your items during your appointment and return any items we cannot accept for sale or that exceed our item limits (15 adult items and/or 25 children's items).  You can make an appointment here, but feel free to call us if you're having any trouble. 
 
2. SMALL BATCH WALK-IN:  We will accept walk-ins for consignments of 5 or fewer items.  

3. DROP OFF & DONATE DISCARDS:  You may drop off up to 15 adult and/or 25 children's items during our consigning hours without an appointment.  We will look through your items at a later date and donate any items we cannot put out for sale.
​
Consigning Hours:
Wed - Sat: 11-5
&
Sun: 1-4

Dear Consignors,
The change of season is underway (albeit painfully slow!), which means many of you are cleaning out your closets. We're loving the great clothes you're bringing in, but once again we're getting overwhelmed. Maybe it's because there are more than 5,000 of you and only 5 of us! The appointment system has definitely helped (A LOT), but we're finding that our Drop & Donate option is where we're falling behind. Often, we're receiving large consignments, which require a lot of extra time for us to sort through. Therefore, we're amending that consignment option a little:

Please, if you're consigning items without an appointment, make sure you do not bring in more than 15 items at a time. Everything else about consigning with us will stay the same, but we do need to control the size of the batches we're taking. We've included a list below of tips to help you pick the best items for consignment.

Here's a reminder of the three ways to consign with us:
1. By Appointment: Schedule an appointment online or over the phone. Bring your bag to us during the scheduled time slot and we will look through it on the spot. We will keep up to 15 adult items and/or 25 kids' items and give the rest back to you.
2. Drop & Donate Discards: Drop off a bag of 15 items or fewer during our consigning hours. We will look through it at a later time and keep what we can (and put those items on your account) and donate the rest to local charities. We have some great relationships with area social services organizations, so you can trust that your items will find a good home.
3. Small Batch Walk-In: Come in during our consigning hours with 5 items or fewer. We will look through your items on the spot, keep what we can, and give the rest back to you.

All consignments must happen Wed - Sat 11 - 5, or Sun 1 - 4.
All consignments must be at least one month apart.

Keep an eye on our website and Facebook page - there are some weeks when we don't accept consignments at all, and we may update our policies in the future.

Thank you!
Dirt Chic

P.S.  Don't forget to come shop our 1/2 Price Sale during the first week of June!  We do not accept consignments during these sales.

Photo by Julia Luckett Photography

Wednesday & Thursday (5/30 & 5/31): accepting consignment 11:00am - 5:00pm.
Friday (6/1): Half Price Sale begins!
Please note, we will not be accepting consignments during this sale: 6/1 - 6/7
We will be back on the regular consigning schedule starting on Friday 6/8.

Dirt Chic has four annual half-price sales: the first two weeks of March and September and the first week of June and December.  All items older than one month will be discounted 50%.   We do not accept consignments during these sales.

Dear consignors, 
Thank you for your patience while we've taken some time to catch up on consignments and revise our policies. As promised, we're sending out an update on our guidelines.
We've taken your suggestions into consideration and have tried to make the changes as minimal as possible. Much will remain the same; the main adjustments will be how often consignors can bring in batches and at what times. Aside from that, consigning at Dirt Chic will remain largely the same.

Our new policies will be as follows:
We will still be accepting consignments Wednesday through Sunday; however, we are shortening the consigning hours on those days. We will accept consignments starting 1 hour after opening until 1 hour before closing. Please remember we do not accept consignments on Monday or Tuesday. 

We will need at least one month between consignment visits. Previously we had asked consignors to wait one week between bringing in batches. We've learned that this is not enough time, based on the growing number of consignments we're receiving and the regularity with which many consignors are visiting.

We will still accept up to 15 adult items per visit (you may bring in more, but we will cap our intake at 15). However, we will start limiting the number of children's items we accept at one time to 25. If you are bringing in both adult and kids' items, please place them in separate bags. And please pre-sort your items before bringing them in for consignment - we cannot accept items in questionable condition (rips, stains, missing buttons, or other damage). They must be clean, seasonal, and folded neatly in a bag, not on hangers. This helps streamline the intake process.

We will also be adding two more half price sales during the year: the first week of June and the first week of December. This will be in addition to the two half price sales in March and September, and we will not be taking consignments during any sales. Please be aware that items older than one month will be 50% off. We understand that this will result in some items generating less profit for consignors (and us), but it will help maintain space on the racks and is in line with our motto of making stylish/good quality clothing accessible and affordable to everyone. We realize we may not be the best fit for all consignors, but this has always been our priority, and find that we form the best relationships with consignors who share the same view. Please consider this when coming in with financial expectations for your items.

We are committed to keeping our standards of quality very high, which means we have to be extremely picky about the items we choose to take.  We have to make decisions that are good for the business, which benefits all of us in the end. Quality, style, demand, and floor space are among the many things we factor into our decisions. Our goal is to avoid more unscheduled consignment freezes in the future!

Thank you again for your flexibility over the last two weeks. We'll resume taking consignments tomorrow at 11AM.

Warmly,
The crew at Dirt Chic

Dear consignors, 
Happy spring!  We wanted to alert you to some challenges we’re facing at Dirt Chic. Nothing bad— all good problems!  But we need to address them before they get worse. 

We're seeing a significant increase in consignments, and it's reaching an unsustainable level.  We want to provide efficient service to consignors and customers;  however, we currently receive much more inventory (good inventory!) than we can process or comfortably put out on the floor, and it looks like this trend will only continue. 

We've always tried to make consigning an easy process, and have resisted requiring appointments, but through the years we've had to put some limitations on how much we take in (15 items at a time, no more than once a week) and when (not Mondays and Tuesdays, and not the first and last half hour of the other days).  We’re still falling way behind;  we’re currently operating at a 1-2 week deficit, which means that when you bring in a consignment, it can take up to two weeks before we even put your items out for sale.  We are in a constant state of catch-up, and that makes it difficult to address other basic needs at the store.  

Please be aware that we will be making changes to our policies in the coming weeks.  We apologize for any inconvenience this may cause;  we hope you understand that any changes we make are out of necessity and a desire to make Dirt Chic an even better place to do business.  

In the meantime, you can help us process incoming consignments faster by pre-sorting your items— making sure clothing is neatly folded in a bag or bin, and doesn’t have any stains, tears, odor, missing buttons, wrinkles, deodorant marks, collar or underarm discoloration, etc.  We do not accept items in questionable condition, and would prefer not to spend valuable time sorting through them. 

Thank you in advance for your help and understanding, and stay tuned for updates! 

Sincerely, 
The crew at Dirt Chic 

Thank you!